Wilmington, NC Fire Damage Cleanup and Restoration

This bustling port city is home to countless warehouses, industrial parks, and manufacturing facilities. It is the eighth most populated city in North Carolina, so it sees its fair share of fire damage emergencies threatening New Hanover County and this metropolitan area. When disasters strike Wilmington, SERVPRO can respond quickly to help with:

  • Fire Damage Restoration
  • Smoke Remediation
  • Fire and Smoke Damage
  • Fire Damaged Homes

Mitigating Fire Losses in Wilmington Properties

Mitigation is an important step in fire and smoke damage recovery and removal. From the initial actions our professionals take upon arrival, we can evaluate the condition of the house and its pressing concerns that could lead to greater damage to installed structural elements and contents. Early actions focus on debris removal and standing water.

Neutralizing Offensive Smoke Odors 

Another pressing concern for structures after a fire is the overwhelming odors that can move through the property. With openings and pathways like doorways or the HVAC system, offensive malodors can find their way into connected spaces far from the ignition point. We have powerful deodorization equipment and products to help.

Removing Soot from Wilmington Homes

Partial combustion can create carbon particles that come to rest on vertical and horizontal surfaces in varying capacities. Atmospheric conditions like humidity and pressure influence the smoke damage your home can receive, making the needed cleaning and removal action different for every property.

Find out more about fire restoration and smoke remediation solutions.

SERVPRO of New Hanover

Fire, Smoke, or Soot Damage? Call Today (910) 762-8180

24-Hour Emergency Fire Restoration Service

Fire emergencies can happen without warning and don’t wait for regular business hours, so we’re ready 24 hours a day, 7 days a week—including holidays. If your Wilmington home is damaged by fire, we can respond quickly, day or night.

Faster to Any Size Fire Emergency

Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

Locally Owned, with National Resources

We are proud to be an active member of this community. SERVPRO of New Hanover is locally owned and operated so we’re already nearby and ready to help Wilmington residents and business owners with any-sized fire and smoke damage emergencies.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

In many fire damage cases, it’s necessary to board up missing windows and walls and to place tarps on a damaged roof. This helps to maintain security and to protect against further damage. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

We use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces. 

Step 6: Cleaning and Sanitizing

We clean and sanitize the restorable items and structures damaged by the fire. Our professionals use a variety of cleaning techniques to restore your belongings to pre-fire condition. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

SERVPRO of New Hanover is prepared to go into action when a fire strikes in Wilmington, NC. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.

Let us help – Call (910) 762-8180 and we will get started on your home restoration right away.

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