Wilmington, NC Fire Damage Cleanup and Restoration

This bustling port city is home to countless warehouses, industrial parks, and manufacturing facilities. It is the eighth most populated city in North Carolina, so it sees its fair share of fire damage emergencies threatening New Hanover County and this metropolitan area. When disasters strike Wilmington, SERVPRO can respond quickly to help with:

  • Fire Damage Restoration
  • Smoke Remediation
  • Fire and Smoke Damage
  • Fire Damaged Homes

Mitigating Fire Losses in Wilmington Properties

Mitigation is an important step in fire and smoke damage recovery and removal. From the initial actions our professionals take upon arrival, we can evaluate the condition of the house and its pressing concerns that could lead to greater damage to installed structural elements and contents. Early actions focus on debris removal and standing water.

Neutralizing Offensive Smoke Odors 

Another pressing concern for structures after a fire is the overwhelming odors that can move through the property. With openings and pathways like doorways or the HVAC system, offensive malodors can find their way into connected spaces far from the ignition point. We have powerful deodorization equipment and products to help.

Removing Soot from Wilmington Homes

Partial combustion can create carbon particles that come to rest on vertical and horizontal surfaces in varying capacities. Atmospheric conditions like humidity and pressure influence the smoke damage your home can receive, making the needed cleaning and removal action different for every property.

Find out more about fire restoration and smoke remediation solutions.

SERVPRO of New Hanover

Fire, Smoke, or Soot Damage? Call Today (910) 762-8180

24-Hour Emergency Fire Restoration Service

We know that fire damage can happen any time, so we’re ready to respond 24 hours, 7 days a week—including holidays. We provide immediate emergency fire services for Wilmington homes or businesses, day or night.

Faster to Any Size Fire Emergency

Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.

Locally Owned, with National Resources

We are proud to be an active member of this community. SERVPRO of New Hanover is locally owned and operated so we’re already nearby and ready to help Wilmington residents and business owners with any-sized fire and smoke damage emergencies.

We are proud to serve our local communities:

Highly Trained Water and Fire Restoration Specialists

We specialize in fire and water restoration. We’ve received advance training in restoration techniques and we have the experience and specialized equipment to quickly restore your property. Learn about our fire damage training/certificates.

Our Fire Restoration Process

Every fire damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The fire restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the type of fire damage you experienced, determining the equipment and resources needed.

Step 2: Inspection and Fire Damage Assessment

We determine the scope of the fire and smoke damage by examining the affected areas and by testing the adjoining rooms for smoke and soot damage. An accurate assessment is crucial to the planning process. 

Step 3: Immediate Board-Up and Roof-Tarp Service (if needed)

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, we can board up missing windows and walls and place tarps on damaged roofs. 

Step 4: Water Removal and Drying (if water damage is present)

If needed, we can begin the water removal process with powerful pumps and extraction units. This removes most of the water. We complete the water removal and drying process with industrial-strength dehumidifiers and air movers. 

Step 5: Removal of Smoke and Soot from All Surfaces

Your property’s ceiling, walls, floors, and other surfaces will likely have smoke and soot residue. We’ll use specialized cleaning products, equipment, and techniques to properly clean your home or business. 

Step 6: Cleaning and Sanitizing

Any restorable items will be cleaned and sanitized. We’ll use a variety of specialized cleaning techniques to restore your belongings to pre-fire condition. Our professionals will also remove smoke and other odors using advanced air scrubbing equipment and fogging devices with deodorizers.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

Trusted Fire Restoration Leaders

SERVPRO of New Hanover is prepared to go into action when a fire strikes in Wilmington, NC. If your home or business has been damaged by fire and smoke, we know how shocking the event can be. SERVPRO is sensitive to the emotional stress property owners feel during this time. Our trained crew will work diligently to return your home to pre-fire condition as quickly as possible, keeping you informed all along the way.

Let us help – Call (910) 762-8180 and we will get started on your home restoration right away.

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