24/7 Emergency Service
Fire Damage Repair and Restoration
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Locally Owned and Operated
- A Trusted Leader in the Restoration Industry
- Highly Trained Fire Restoration Technicians
Fire, as the famous saying goes, is a bad master. The recovery process that follows an incident can have different short-term and long-term implications depending on the restoration steps taken. SERVPRO of New Hanover offers you the necessary assistance during cleanup and restoration of your property to its preloss state. Our crews help inspect the level of damage and create a list of salvageable and non-salvageable items on a CCIS, Contents Claim Inventory Service report, required by insurance adjusters.
We understand the need for quick reaction in the aftermath of a blaze. Our IICRC certified technicians help save time by removing and disposing the charred residues from a fire before they cause additional damages such as staining or corrosion of surfaces. We also stand by our pledge to return our client’s call within an hour.
We aim to address all issues after a fire, which is why we invest in the latest technologies like hydroxyl generators and HEPA filtered air scrubbers with activated charcoal to deal with foul odors. We also use soda blasters, which remove smoke damage on materials such as ceramic, stone, glass, brick and wood without causing further damage. As FSRT certified restorers, our crews are continually trained on how to combine technical procedures with practical approaches when managing fire damage.
Have Questions? Call Us Today – (910) 762-8180
Why Choose SERVPRO of New Hanover?
We’re Faster to Any Size Disaster
Immediate action is crucial when dealing with water and fire damage. We’re dedicated to responding immediately when you need help. A fast response helps lessen the damage, limits secondary damage, and reduces cost.
We’re Fire and Water Damage Specialists
As water and fire damage specialists, we have the experience, the expertise, and the advanced training that enables us to get your property restored quickly and thoroughly.
- Fire & Smoke Restoration Technician
- Odor Control Technician
- Upholstery & Fabric Cleaning Technician
- Water Damage Restoration Technician
Our Restore vs. Replace Mentality
We focus on restoring versus replacing because restoring the affected areas of your property is substantially less costly than demolishing and replacing those areas. This “restore first” mentality also allows us to get your home or business back to pre-fire condition quicker and with less disruption.
Locally Owned Company with National Resources
SERVPRO of New Hanover is locally owned and operated and we are proud to be part of this community. We are also part of a national network of over 2230 Franchises with special Disaster Recovery Teams placed strategically throughout the country to respond to large-scale fire, water, and storm disasters.
We are proud to serve our local communities:
- Wilmington, NC
- Wrightsville Beach, NC
- Castle Hayne, NC
- Kure Beach, NC
- Carolina Beach, NC
- Elizabethtown, NC
- Figure Eight Island, NC
Our Fire Damage Restoration Services
Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. When various materials burn, the soot and residue they create differs greatly and requires a specific cleaning procedure. The steps listed below illustrate our process for the “typical” fire damage restoration. Learn more about our fire damage restoration process.
- Emergency Contact
- Inspection and Fire Damage Assessment
- Immediate Board-Up and Roof Tarp Service (if needed)
- Water Removal and Drying (if water damage is present)
- Removal of Smoke and Soot from All Surfaces
- Cleaning and Repair
- Restoration
