Flooding and Water Damage Restoration in Wilmington, NC

We are specialists in water removal services in Wilmington. We are ready to assist in all cases of water loss whether caused by weather events, damaged appliances or plumbing system leaks. Our company offers state of the art equipment including water extractors, both mobile and truck-mounted, drying mats, dehumidifiers and injecti-dry systems that allow us to dry properties quickly. We strive to restore and not replace, whenever possible.

Our team responds promptly and has the necessary equipment like thermal cameras and moisture meters to assess the true extent to which water affects the property. Every restoration project involves advanced water inspection followed by extraction and cleanup before drying the structure to preloss state. This approach guarantees a satisfactory outcome with long-term results.

SERVPRO of New Hanover

Flooding or Water Damage? Call Us Today – (910) 762-8180

24 Hour Emergency Water Removal Service

Flooding or water damage can affect your Wilmington home or business, day or night, without warning. That’s why we provide immediate emergency water damage restoration services 24 hours a day, 7 days a week – 365 days a year.

Faster To Any Size Water Emergency

When water damage strikes, a fast response is critical. Day or night, Wilmington residents and business owners can expect us to respond immediately to your water emergency.

Highly-Trained Water Restoration Specialists

We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.

Locally Owned and Operated

We are proud to be an active member of this community. SERVPRO of New Hanover is locally owned and operated so we’re already nearby and ready to help Wilmington residents and business owners with any-sized water and flood damage emergencies.

We are proud to serve our local communities:

Our Restoration Process

Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

1.  Emergency Contact

The restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the equipment and resources that may be needed.

2. Inspection and Damage Assessment

We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.

3. Water Removal / Water Extraction

The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.

4. Drying and Dehumidification

After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.

5. Cleaning and Sanitizing

We clean, repair, and disinfect all of the restorable items and structures that were damaged by the water. We are adept at cleaning contents using a number of techniques. We’re also trained to remove odors using industrial air scrubbers and fogging equipment.

6. Restoration

The last step is restoring your home or business back to its pre-water damage condition. The restoration step can be relatively minor, such as replacing a few drywall panels, or could include major reconstruction, such as rebuilding entire rooms of a home or business.

The Trusted Leader in Water Restoration

You can trust SERVPRO of New Hanover to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (910) 762-8180 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”