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Flooding and Water Damage Restoration in New Hanover County, NC
When your New Hanover County home has water damage from flooding or leaks, we have the expertise and equipment to properly restore your property. The water removal and water cleanup process is completed by our highly-trained technicians who will document the drying process. This validates that your property has been dried properly and thoroughly.SERVPRO of New Hanover
- 24-Hour Emergency Service
- Faster to Any Size Disaster
- Highly Trained Water Damage Restoration Specialists
- Locally Owned and Operated
- Advanced Restoration and Cleaning Equipment
Water or Flood Damage? Call Us Today – (910) 762-8180
24-Hour Emergency Water Removal Service
Flooding and water emergencies don’t wait for regular business hours and neither do we. We provide emergency water restoration services 24 hours a day, 7 days a week – including all holidays. New Hanover County residents can expect an immediate response time, day or night.
Faster to Any Size Water Emergency
SERVPRO has over 2260 U.S. and Canadian Franchise locations, strategically positioned to be faster to any size disaster. If your New Hanover County home or business is affected by water damage, we can provide an immediate emergency response that helps to prevent secondary damage and mold.
Highly-Trained Water Restoration Specialists
We are water damage specialists. We get started quickly to get your property dry and back to pre-water damage condition. We use advanced water removal and drying equipment and scientific drying principles to get you property dry quickly, including documenting the drying process to validate your home or business is ready. Learn about our water damage training and certificates.
Locally Owned and Operated
SERVPRO of New Hanover is locally owned and operated so we are part of this community too. When you have a flooding or water emergency, we’re already nearby and ready to help. We take pride in being a part of the New Hanover County community and want to do our part in making our community the best it can be.
We are proud to serve our local communities:
- Wilmington, NC
- Wrightsville Beach, NC
- Castle Hayne, NC
- Kure Beach, NC
- Carolina Beach, NC
- Elizabethtown, NC
- Figure Eight Island, NC
- New Hanover County, NC
Our Restoration Process
Every water damage event is a little different and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.
1. Emergency Contact
The restoration process begins when you call us. Our consultant will guide you through the crisis and may ask several questions to help us better understand the equipment and resources that may be needed.
2. Inspection and Damage Assessment
We determine the scope of your water damage at this stage is crucial to developing a plan of action. We inspect and test the damaged area to determine the extent of damage and how far the moisture has traveled to ensure proper and complete restoration.
3. Water Removal / Water Extraction
The water removal process begins almost immediately and removes the majority of the water. We use powerful pumps and vacuum units to quickly remove hundreds or thousands of gallons from your property which helps prevent secondary water damage and mold growth.
4. Drying and Dehumidification
After the bulk of the water has been removed, we use specialized equipment to target the water that’s harder to access. Our Professionals use less intrusive, scientific drying methods to draw the remaining water and moisture from your property with air movers and dehumidifiers.
5. Cleaning and Sanitizing
Water damage also affects your belongings, like furniture, clothing, and personal items. We can clean restorable items using a number of specialized cleaning techniques. We also disinfect with antimicrobial treatments and remove odors using industrial air scrubbers and fogging equipment.
6. Restoration
Restoration is the process or restoring your home or business to its pre-water damage condition. Restoration may involve minor repairs, such as replacing drywall and installing new carpet or may entail major repairs such as the reconstruction of various areas or rooms in a home or business.
The Trusted Leader in Water Restoration
You can trust SERVPRO of New Hanover to understand your water emergency and quickly respond with the equipment and trained professionals you need right now. SERVPRO recognizes how troubling a water loss can be for a homeowner. Give us a call at (910) 762-8180 and we can answer any questions you have. SERVPRO can help restore your home, making it “Like it never even happened.”